Wednesday, August 1, 2012

Toyota And Lexus Recalling 778,000 Vehicles For Suspension Problems


Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will conduct a voluntary safety recall involving 2006 to early 2011 model year RAV4 and 2010 model year Lexus HS 250h vehicles sold in the U.S. No other Toyota or Lexus vehicles are involved.
 
  • Approximately 760,000 Toyota RAV4 (2006-2011)
  • Approximately 18,000 Lexus HS 250h (2010)
Toyota has determined that if the nuts on the rear suspension arm are not tightened following the proper procedure and torque specification during a rear wheel alignment service, excessive play may occur at the threaded portion of the arm, followed by rust formation.  If this were to occur, the threaded portion of the rear suspension arm may wear and cause the arm to separate.
Toyota is currently developing a remedy. Once the remedy is available, we will send a notification letter by first class mail advising owners to make an appointment with an authorized Toyota or Lexus dealer to have the remedy performed at no charge.
 
Detailed information and answers to questions are available to customers at www.toyota.com/recall and the Toyota Customer Experience Center (1 800-331-4331) or www.lexus.com/recall and Lexus Customer Satisfaction (1 800-255-3987). 

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