MANUFACTURER: Volkswagen Group of America, Inc.
AFFECTED CUSTOMERS: 420,000
SUMMARY:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, Passat, and Tiguan, 2010-2013 Eos and Jetta, 2011-2014 Golf and GTI, and 2011-2013 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
CONSEQUENCE:
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
REMEDY:
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987.
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