This car reliability study measures problems experienced during the past 12 months by original owners of three-year-old (2010 model year) vehicles, includes 202 different problem symptoms across all areas of the vehicle. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The Vehicle Dependability Study is used extensively by vehicle manufacturers worldwide to help design and build better vehicles, which typically translates to higher resale values and higher customer loyalty.
To continue reading, Learn more about the 2013 Dependability Study.
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