Lexus GX 460, Back In Good Graces Again

The 2010 Lexus GX 460 is back in good graces again, after being hit with a 'No Buy' label by Consumer Reports on April 13 for possible rollover occurrences in extreme driving conditions. For several weeks, Toyota, the umbrella brand of the Lexus division, stopped selling the vehicle. On Friday, Consumer Reports lifted its warning on the Lexus SUV, after Toyota engineers came up with a fix for the vehicle. To peruse our previous postings related to the safety concern of the GX 460, click here.

According to  Lexus officials, “Lexus dealers began contacting customers as soon as details for the VSC (Vehicle Stability Control System) update were available. Virtually all of them were contacted by their dealers within a few days and an estimated 75 percent of GX vehicles have already been updated. In the process, they’re providing free loaner vehicles, remote repairs, pick-up and delivery service, and fueling and washing customer cars. Customers who have any questions or concerns should contact their local Lexus dealer or Lexus Customer Satisfaction at 1-800-25-LEXUS or 1-800-255-3987.”

Also in light of all of  the recent recalls at Toyota, the Asian automaker has also appointed Jim Colon, who previously was vice president of sales for Toyota, to the newly created position of product communications. In this position Colon will be responsible for creating, gathering, managing and publicizing the automaker's product story, helping to rebuild the brand's reputation. Colon will become the new face (voice) of Toyota. We had an opportunity to conduct an exclusive one-on-one interview during the midst of the automaker's troubles. To check out our interview with Colon, click here.