This is the complete unfiltered interview with J. D. Power's Renee Stephens, vice president of U. S. Auto Quality, from Auto Trends with JeffCars.com, which aired at 7:30 a.m. EST, discussing the best and worst brands, how J. D. Power differs from Consumer Reports and some of the biases of J. D. Power reporting process. To learn more about J. D. Power, click here.
Also please note, just because a brand scores low on the J. D. Power report, it doesn't necessarily mean every model within the brand ranks below average in quality.
To hear the entire show from July 25, which aired on the radio, click here. Look for listen icon underneath Jeff Fortson photo once you've clicked on the link.
Industry analyst to the automakers Tom Libby sits in with the host Jeff Fortson to help listeners find the best car deals, segment by segment. Libby also identifies the best time of the year to make a move on a luxury vehicle. And with many consumers seeking cheap car payments, Fortson and Libby also discuss the pros and cons of leasing, too. To hear the on air radio show, click here. And to listen to the extended web audio interview with Tom Libby, click here.