Wednesday, February 15, 2012

Buying Used? Lexus, Porsche And Cadillac Tops 2012 Dependability Study

Strong initial quality of 2009 model-year vehicles—which were produced during one of the toughest years for the automotive industry—has translated into historically high levels of vehicle dependability in 2012, according to the J.D. Power and Associates 2012 U.S. Vehicle Dependability StudySM (VDS) released today. 

The study measures problems experienced during the past 12 months by original owners of three-year-old (2009 model-year) vehicles. Overall dependability is determined by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. 

In 2012, overall vehicle dependability averages 132 PP100—an improvement of 13 percent from the 2011 average of 151—which is the lowest problem rate since the inception of the study in 1990. The strong dependability of these models reflects their high levels of initial quality when measured three years ago. According to the J.D. Power and Associates 2009 Initial Quality Study,SM overall initial quality of 2009 model-year vehicles was, at the time, the highest level of initial quality since the inaugural IQS in 1987. 

Fully 25 of 32 brands have improved in dependability from 2011, while only six have declined and one has remained stable. Domestic nameplates have improved in 2012 at a slightly faster rate than imports, narrowing the dependability gap to 13 PP100 from 18 PP100 in 2011. 

So, for those in the market for a 2009 used vehicle, this latest study should help guide them in the right direction.  To view the study by the top three models in each segment, click here.

Ironically, Lincoln, Lexus and Jaguar topped the 2011 JD Power Dependability Study.

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