Wednesday, June 22, 2016

A Recap Of J. D. Power's Latest New Car (2016) Initial Quality Study

Highest-Ranked Nameplates and Models - First 90 Days Of Ownership

Kia ranks highest in initial quality with a score of 83 (Problems Per) PP 100, the first time in 27 years that a non-premium brand has topped the rankings. It is also the second consecutive year that Kia, which ranked second in 2015, has led all non-premium makes in initial quality.

Porsche (84 PP100) ranks second among nameplates, followed by Hyundai (92 PP100), Toyota (93 PP100) and BMW (94 PP100).
Chrysler and Jeep are the most improved brands, each reducing the number of problems by 28 PP100 from 2015.

General Motors receives seven model-level awards, followed by Toyota Motor Corporation with six and Hyundai Motor Company and Volkswagen AG, each with four.

General Motors models that rank highest in their respective segments are the Buick Cascada; Chevrolet Equinox; Chevrolet Silverado HD; Chevrolet Silverado LD; Chevrolet Spark; Chevrolet Tahoe; and GMC Terrain.

Toyota Motor Corporation models that rank highest in their segment are the Lexus CT; Lexus GS; Scion tC; Toyota Camry; Toyota Corolla; and Toyota Highlander.

Hyundai Motor Company models that rank highest in their segment are the Hyundai Accent; Hyundai Azera; Kia Soul; and Kia Sportage.

Volkswagen AG models that rank highest in their segment are the Audi Q3, Audi TT, Porsche Macan and Porsche 911.

Plant Quality Awards

Toyota Motor Corporation’s Georgetown 3 (Kentucky) plant, which produces the Lexus ES, Toyota Camry and Toyota Avalon, is the number one plant in terms of build quality in the world. Will James, an African American, serves as the plant manager.
To view the complete report, click here.

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